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Employee Retention

Retain people through better selection and management.

Why improve employee retention?

  • Lower recruiting and onboarding costs
  • Keep high productivity
  • Reduce concerns and distractions
  • Reduce disruptions to customers

Motivation and Engagement

Every person is motivated in a different way, so it's important to realise that people are engaged in different ways as well. There are three questions you must ask when evaluating employees whose performance is beneath their potential:

  1. Can they do the job?
  2. How will the person do the job?
  3. Will the person want to do the job?
Can they do the job?

The ProfileXT® measures Learning Index, which indicates a person's learning, reasoning, and problem solving approach. By understanding the person's learning index, you can better understand whether or not they are able to do the job. If they are not able to do the job, they are less likely to be engaged and motivated.

How will the person do the job?

The ProfileXT® measures behavioural traits: energy level, assertiveness, sociability, manageability, attitude, decisiveness, accommodating, independence, and objective judgment. If you can understand how a person will do the job, you can determine whether or not the job description will complement the person's personality.

Will the person want to do the job?

The ProfileXT® also measures occupational interests. The six occupational categories are enterprising, financial/admin, people service, technical, mechanical, and creative. A person may be capable of doing a job and may do it well, but that does not mean they want to do the job. If a person does not enjoy doing a particular job, they will immediately become disengaged and unmotivated.

Profiles International Australia offers total integrated solutions to organisations in three distinct stages of any employment process integrated with 3 Dimension Approaches (3-DA) – to recruit and hire, to develop and train and to keep and retain the best talent pool at every level.

Employee Performance Development

The Profiles Performance Indicator™ is used to evaluate the differences between employees and how to use this knowledge to increase employee productivity. It measures behavioural tendencies in five critical job related competencies.

The Profiles Performance Indicator™ provides recommendations for improving employee performance such as how to respond to job-related stress, frustration and conflict, how to stimulate employee motivation, and whether the employee is internally motivated or will need external stimulation.

The Profiles Performance Indicator™ is an "everybody wins" system that pays big dividends. The assessment is frequently used in training situations to resolve issues involving:

  • Communication
  • Customer Service
  • Motivation
  • Behaviour Conflicts
  • Task Management
  • Pace of Task Completion
  • Stress

Many of our clients also use the Profiles Performance Indicator™ to improve:

  • Customer Service
  • Sales
  • Employee Relations
  • New Hire Orientation
  • Project Team Development
  • Harassment/Diversity
  • New Manager Training
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